Shipping policy

Shipping Policy

Thank you for shopping with Pickens Productions! Here's what you need to know about our shipping process.

Processing Time All orders are made to order and typically processed within 2–5 business days before shipping.

Shipping Times

• Domestic (US): 5–10 business days after processing

• International: 10–20 business days after processing

Shipping Costs Shipping costs are calculated at checkout based on your location and order size.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number.

Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at support@pickensproductions.com within 7 days of the expected delivery date and we'll make it right.